Why Buy From Us? Tab
WHY BUY FROM US?
We're an Australian owned and operated business. Here are some reasons why you'll find no better store for your kayaking, paddling & boating needs than at Air Kayaks Direct.
We have a 30 Day Returns policy on all our products for your peace of mind when shopping with us.
As an online based store, we ship directly from our wholesaler warehouses, which means we can pass the savings directly to our customers.
Price Match Guarantee
We work tirelessly to ensure we have the lowest prices in the online market for our range of inflatables. If you find a lower price advertised elsewhere, WE'll BEAT IT!
Free Shipping Over $200
We have a simple shipping policy: Free for all orders over $200, otherwise only a flat rate of $16.50.
12-Month Manufacturer's Warranty
We're an authorised dealer for all our brands, which means you get the full manufacturer's warranty on all products. This is a minimum of 12 months unless stated otherwise based on the product.
Orders are usually dispatched within 2 business days. You'll get an email confirmation of shipping with tracking ID when your order leaves our warehouse.
Our online store is Shopify-based with SSL Encryption on all our pages, content and data. This simply means you're always safe when shopping with us.
Dedicated Customer Support
Our dedicated team of inflatable watercraft specialists are available 7 days a week to answer your queries. Talk to us by phone, email or live chat!