Australia and the rest of the world are taking drastic measures due to the COVID-19 (Coronavirus) pandemic to ensure we can get through this event in a safe and timely way and to mitigate further spreading of the virus.
Here at Air Kayaks Direct we are continuing to monitor government advice and are making necessary changes to our operations to ensure the safety of our staff, customers and network.
Business As Usual
The good news is that here at Air Kayaks Direct there is very little need for change at this stage due to our business model.
The majority of our staff already work from home with only a handful of people working at our office and warehouse.
Can't Reach Us Via Phone?
Our phone provider has reported that due to the additional volume of calls from people now working from home they are experiencing call connection issues.
If you're trying to reach us but can't get through please shoot us an email to firstname.lastname@example.org or use the live chat function and we'll be in touch asap.
Will My Order Be Delayed?
Air Kayaks Direct works with a number of suppliers across Australia each of which warehouse and dispatch orders directly to our customers.
Each of our suppliers are still fully operational at this stage but have reduced on site staff.
We work with major freight partners across the country such as TNT, Toll & Fastway who have not reported any delays and are all still working as usual.
Keep Calm And Support Local Business
There are many residual effects of the COVID-19 pandemic. The largest of which is the financial strain we Aussies will soon feel.
We are urging people to continue to support Australian businesses--especially small businesses just like Air Kayaks Direct who will be hit the hardest by the financial repercussions of this event.
Without small business which makes up more than 93% of all businesses, Australia stops.
"Of the 877,744 total employing businesses, 823,551 are small businesses (93.8%)"
Source: 2019 Small Business Counts
Out team is on hand and ready to help via our Contact Us page.
This page will be updated regularly and shall report any changes that may affect your order. Last update 23rd March 2020 2:52pm.